Terms and Conditions

1. Introduction

Welcome to Reload Games, a web3-based game studio managed by Instinct Gaming Ltd. (the "Company"), a company registered in the United Kingdom (13535423). This document, referred to as the "Terms and Conditions," outlines the rules and guidelines governing your use of our services. By accessing or using Reload Games, you accept and agree to be legally bound by these Terms. If you do not agree with these Terms, please do not access or use the platform.

2. User Registration and Accounts

2.1 Registration: To access certain features of Reload Games, you will need to create an account with us. During registration, you are required to provide accurate, complete, and current information as requested. Your failure to provide accurate information constitutes a breach of these Terms, which may result in immediate termination of your account on our service.

2.2 Wallet Creation and Connection: Upon successful registration, users have the option to create a digital wallet within Reload Games. Users may also connect other existing wallets to their Reload Games account. The user assumes full responsibility for managing and securing their wallet(s), including keeping private keys, passwords, and other related information secure.

3. Earnings

3.1 Earnings and Losses: Any earnings derived from a game where a wager was placed will be credited to the user's connected wallet. Conversely, losses will be debited from the same wallet. The transfer of funds is automatic and irrevocable.

3.2 Disclaimer: The Company does not bear any responsibility for decisions made by users regarding wagers, including the decision to participate in wagering. Users acknowledge that wagering involves risk, and potential losses cannot be offset against the Company. We urge all users to wager responsibly.

4. Fees and Commissions

4.1 Fee Structure: Instinct Gaming Ltd. levies various fees and commissions for services provided on the Reload Games platform. These include match fees, which are fixed charges applicable to every match played, and commissions on any wagers made.

4.2 Transaction Fees: For every transaction conducted on the platform, whether it involves the exchange of fiat currency, cryptocurrency, or non-fungible tokens (NFTs), a transaction fee will be charged. The fee amount will be deducted directly from the user's connected wallet.

4.3 Platform Fees: The company reserves the right to charge a platform fee for the use of the Reload Games system. This fee supports the maintenance and improvement of the platform.

5. Non-Fungible Tokens (NFTs) and Property Rights

5.1 NFT Availability and Ownership: Users may occasionally have the opportunity to purchase, win, or otherwise obtain unique NFTs. Once obtained, these NFTs are the property of the user and can be transferred, traded, or sold to other users.

5.2 Intellectual Property: All intellectual property rights related to the Reload platform, including but not limited to the platform’s design, graphics, text, software, code, and other content, belong to Instinct Gaming Ltd., except for NFTs owned by users. Unauthorised use, copying, reproduction, or modification of any of these properties without prior written consent from the Company is strictly prohibited.

6. User Data and Privacy

6.1 Data Collection and Usage: Instinct Gaming Ltd. collects, stores, and uses data provided by users during account registration, wallet setup, and gameplay. This may include personal data, transaction data, and information about the user's interaction with the platform. This data may be used for internal data analysis, improving our services, marketing purposes, or other purposes as far as the law allows.

6.2 Data Protection: The Company complies with all relevant data protection laws. We implement appropriate security measures to protect users' data from unauthorised access, alteration, disclosure, or destruction. Our detailed data handling practices are outlined in our Privacy Policy.

7.1 Local Law Compliance: Users are responsible for ensuring their activities on the Reload Games platform, including any earnings or transactions, comply with their local laws, particularly tax laws. Users are obliged to accurately report and pay taxes according to their local regulations.

7.2 Regional Restrictions: Accessing and using the services of Reload Games may not be legal in some jurisdictions. Users are responsible for understanding and adhering to local laws pertaining to online gaming, gambling, and digital currencies. If such services are prohibited in your location, you must not access or use Reload Games.

8. Prohibited Activities

8.1 Gambling: Reload Games strictly prohibits users from betting on games on the platform. Users found participating in, facilitating, or promoting such activities may face immediate account suspension or termination, along with any other remedies available to the Company under the law.

8.2 Acceptable Use: Users must refrain from any behaviour that could harm the Reload Games platform or its users, or interfere with its operation. This includes, but is not limited to, introducing viruses or harmful code, attempting to gain unauthorised access to other user accounts, and any form of harassment or hate speech.

9. Security Measures

9.1 Data Security: We implement rigorous data security measures to safeguard your personal information and wallet data. This includes the use of encryption, secure servers, and other industry-standard measures. However, users are responsible for securing their own account details, including usernames and passwords and seed phrases to Crypto wallets.

10. Dispute Resolution

10.1 In the event of any disputes arising from the use of Reload Games, users agree to first contact the Company to seek a resolution. Any disputes that cannot be resolved directly between the user and the Company will be settled according to the laws of England, United Kingdom, and the British court system will have exclusive jurisdiction over such disputes.

11. Limitation of Liability

11.1 Instinct Gaming Ltd., its affiliates, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use Reload Games; (ii) any conduct or content of any third party on the platform; (iii) any content obtained from the platform; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

12. Changes to the Terms and Conditions

12.1 Instinct Gaming Ltd. reserves the right to modify these Terms and Conditions at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the platform.

13. Contact Us

13.1 If you have any questions or concerns about these Terms and Conditions, or about the Reload Games platform in general, you can contact us at info@reload.games. We welcome feedback and will do our best to address your concerns promptly and effectively.


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