# Returns and Refunds Policy for Hoardable

This Returns and Refunds Policy ("Policy") describes the practices of Instinct Gaming Ltd. for transactions on the Hoardable platform. Your purchase of any product or service through the platform constitutes your agreement to this Policy.

#### 1. No Refunds

<br>

All sales of products and services on the Hoardable platform are final. Except as required by law, purchased products and services are non-refundable, including, but not limited to:

<br>

\- Wagers placed on games

\- Purchases of NFTs

\- Platform and transaction fees

<br>

#### 2. Legal Requirements

<br>

This Policy does not affect any rights you may have under the UK Consumer Law, or any other laws that may apply, to return a product and receive a refund for it.

<br>

#### 3. Disputes

<br>

If you have a dispute concerning any transaction you undertake via the Hoardable platform, please contact our customer service team at <info@reload.games>.

<br>

#### 4. Changes to this Policy

<br>

Instinct Gaming Ltd. reserves the right to modify this Policy at any time, effective upon posting. Continued use of the Hoardable platform after any such changes shall constitute your consent to such changes.

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://legal.reload.games/legal/disclaimer/returns-and-refunds-policy-for-hoardable.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.