# Returns and Refunds Policy for Reload Games

This Returns and Refunds Policy ("Policy") describes the practices of Instinct Gaming Ltd. for transactions on the Reload Games platform. Your purchase of any product or service through the platform constitutes your agreement to this Policy.

#### 1. No Refunds

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All sales of products and services on the Reload Games platform are final. Except as required by law, purchased products and services are non-refundable, including, but not limited to:

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\- Wagers placed on games

\- Purchases of NFTs

\- Platform and transaction fees

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#### 2. Legal Requirements

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This Policy does not affect any rights you may have under the UK Consumer Law, or any other laws that may apply, to return a product and receive a refund for it.

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#### 3. Disputes

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If you have a dispute concerning any transaction you undertake via the Reload Games platform, please contact our customer service team at \[<info@reload.games>].

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#### 4. Changes to this Policy

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Instinct Gaming Ltd. reserves the right to modify this Policy at any time, effective upon posting. Continued use of the Reload Games platform after any such changes shall constitute your consent to such changes.

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